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Reputation & Reviews
Turn verified customer reviews and real customer feedback into powerful insights, build trust, and attract new customers.
Tellacity helps businesses collect feedback, respond publicly, and build durable trust instead of chasing short-term campaigns. You get a reputation system designed for transparency, not manipulation.
Reputation compounds over time: verified reviews, thoughtful responses, and visible trust signals work together to attract new customers long after a single marketing push ends. See how Tellacity works or explore the Reputation Platform.
Real customer experiences. No anonymous noise.
Every review is tied to a genuine customer interaction, so feedback reflects real experiences, not anonymous noise.
Fair for businesses. Fair for customers.
Reviews stay visible regardless of plan. Tellacity does not sell the ability to remove or suppress legitimate feedback.
Businesses respond. Reviews aren't erased.
You can respond publicly or privately to clarify context, resolve issues, and show customers you are listening.
Reputation that compounds over time.
Trust builds steadily as verified feedback, responses, and trust signals accumulate, not through short-term campaigns.
Everything you need to collect, manage, and showcase customer feedback, designed to build trust at every customer touchpoint.
From automated collection to analytics and public profiles, Tellacity gives you practical tools to turn verified feedback into a growth engine, not a side project. View pricing to see how plans fit your stage.
Collect verified customer feedback through email, QR codes, and automated workflows.
Send review requests after purchases or appointments via email and SMS, share QR codes in-store, and trigger requests from your existing workflows so collection happens consistently without manual follow-up.
Ensure feedback is attributable, accountable, and aligned with transparent moderation standards.
Verification and moderation standards help ensure reviews come from real customers and meet our fairness guidelines, making feedback more dependable for you and future buyers.
Monitor, respond to, and manage customer reviews across your business.
Centralize review monitoring and response in one dashboard so your team can address feedback quickly, track sentiment, and maintain a consistent voice across every review.
Showcase verified feedback across your website and marketing channels.
Embed verified ratings and reviews on your website, landing pages, and emails so prospects see credible social proof wherever they evaluate your business.
Understand trends, performance, and feedback patterns in one central dashboard.
Track rating trends, review volume, response times, and recurring themes so you can spot issues early and measure how reputation performance improves over time.
Maintain a structured public business profile that supports long-term trust. Upload and organize business photos from your dashboard, then showcase them on your public profile so customers see the real you.
Your public profile brings together verified reviews, business details, photos, and trust signals in one structured page that strengthens credibility across search and direct visits.
Tellacity is designed to protect authentic customer feedback. Businesses can respond, improve, and build trust without manipulation, pay-to-hide tactics, or review blackmail.
The right to reply publicly means you can address concerns in the open, and transparency benefits everyone: customers see fair treatment, and businesses earn credibility for how they handle feedback. Read our Safety & Trust and reviewer guidelines for full policy detail.
Only real, verified feedback from genuine customers.
Reviews are linked to verified customer interactions, so feedback reflects authentic experiences rather than anonymous or unverified claims.
Reviews cannot be removed or hidden through paid plans.
Tellacity does not allow businesses to pay to suppress legitimate reviews. Fair treatment applies to every business on the platform.
Businesses can reply to reviews and show how they resolve issues.
Public replies let you address concerns transparently, demonstrate responsiveness, and show future customers how you handle feedback.
A fair review platform built for long-term reputation and customer trust.
Clear policies, visible responses, and verified feedback create a reputation system customers can rely on over time.
Verified reviews and public replies reduce friction and increase confidence when prospects compare options. Profile photos and trust signals on your Tellacity page help visitors feel they know your business before they reach out.
Verified customer reviews give prospects confidence that feedback is real, which reduces hesitation before they contact you or make a purchase.
Displaying ratings and reviews at key decision points helps visitors compare options and choose businesses with demonstrated customer satisfaction.
When customers see you respond thoughtfully to feedback, positive or negative, they know you stand behind your service and take concerns seriously.
Add photos from your dashboard and showcase them on your public profile so visitors see your team, location, and work, not just a logo and text.
Trust signals from your Tellacity profile and widgets reinforce credibility on your website, in search results, and across marketing channels.
Every customer review helps businesses improve and helps future customers make better decisions. Here's what happens when feedback is shared on Tellacity.
The four-step flow keeps the system fair and responsive: customers share verified experiences, businesses are notified immediately, responses resolve issues in the open, and trust signals update automatically for everyone who follows your reputation.
A customer shares an authentic experience about a business through Tellacity's verified review system.
The business is notified immediately so they can read the customer feedback and respond quickly.
Businesses can reply publicly or privately to address concerns, provide support, and show transparency.
Ratings, reputation signals, and review insights update in real time to reflect the latest customer feedback.
Tellacity fits seamlessly into your existing workflow so collecting, managing, and showcasing reviews happens automatically, without changing how your team works.
Integrations and automation mean less manual work and more consistent reputation management, review requests, data sync, and social proof stay in step with the tools you already rely on.
Connect customer and order data so review requests and profile updates stay aligned with your latest business activity.
Trigger review invitations automatically after purchases, appointments, or support interactions, without adding manual steps for your team.
Widgets and integrations pull verified ratings and reviews into your site and campaigns so social proof stays current without manual updates.
And many more via direct integrations and automation.
Get Started for FreeReviews aren't campaigns. They're signals. Tellacity helps you build a reputation system that compounds over time.
Marketing campaigns come and go; durable reputation infrastructure keeps working, collecting feedback, surfacing trust, and strengthening credibility with every verified review and response. That is how long-term trust becomes a sustainable growth channel, not a one-season push.
Tellacity connects the full reputation loop: collect verified feedback, respond transparently, showcase credibility, and improve from insights, all in one system built for sustainable growth.
Choose the goals and scale that match your business today, knowing the same infrastructure grows with you.
Engage with feedback
Respond to reviews publicly, resolve issues transparently, and show customers you're listening.
Accelerate conversions
Use verified reviews and social proof to build confidence and turn visitors into customers.
Improve with insights
Understand customer sentiment, trends, and reputation performance over time.
Grow with trust
Build long-term credibility that compounds into sustainable business growth.
Small & Growing Businesses
Build credibility early, compete on trust, and grow without complexity.
Established & Multi-Location Businesses
Manage reputation at scale while staying fair, transparent, and consistent.
Straight answers to what business owners ask most. For more detail, visit the FAQ or Help Center.
Yes. Businesses can respond publicly or privately to negative reviews. Public replies show future customers how you handle concerns; private follow-up can help resolve issues directly with the reviewer.
Yes. Reviews are moderated for fairness and policy compliance. Our team checks content against platform guidelines so feedback stays authentic, respectful, and useful for both businesses and customers.
Tellacity uses verification and fraud checks to prevent manipulation and bad actors. Reviews tied to verified customer interactions and ongoing monitoring help keep the system fair and trustworthy.
No. Businesses can be listed and reviewed without any paid plan. You can claim your free profile, collect reviews, and respond to feedback before choosing optional paid features.
Star ratings alone are not enough. Leaders choose Tellacity because verified feedback, transparent policies, and fair treatment create reputation customers can trust for the long run.
Leaders choose Tellacity because feedback comes from verified customers, not anonymous posts that are hard to trust or act on.
Clear, published policies explain how reviews are collected, moderated, and displayed so businesses and customers know what to expect.
The platform balances the rights of both sides: customers can share honest experiences, and businesses can respond without pay-to-hide tactics.
Tellacity is built for reputation that compounds over years, not one-off campaigns, so trust becomes a durable competitive advantage.
Whether you serve customers locally, sell online, or scale across teams, Tellacity adapts to how you collect feedback and build trust.
Shops, clinics, trades, and service providers use Tellacity to collect local reviews, respond publicly, and win customers who search for trusted providers nearby.
Online brands embed verified reviews and trust widgets across product pages and checkout flows to reduce purchase friction and increase conversion confidence.
Growing teams centralize reputation management in one system so feedback, responses, and analytics scale with the business, not as an afterthought.
Tellacity unifies feedback collection, response, analytics, and social proof into one workflow, so reputation is managed as a system, not a scattered set of tools.
That unified approach supports sustainable growth: trust compounds as verified reviews, public replies, and performance insights work together over time. Tellacity's business tools are part of the broader Reputation Platform.
Already have an account? Sign in to your business dashboard.
Claim your free profile, start collecting verified reviews, and turn customer trust into a growth channel that keeps working long after your next campaign.